Communication with the customer is done via e-mail or telephone. Customers are also encouraged to visit the production house itself, in order to get an impression of the way and quality of work. During the communication, all the necessary steps are agreed and all doubts are clarified. Only after the confirmation of the customer and the final agreement is the work started.
MAKING THE BASE PATTERN
In the process of making the base pattern, the customer submits an already existing sample, technical documentation or sketch on the basis of which the designer, in close communication with the customer, makes the base pattern in the base size. After making the base pattern, it is plotted on paper and is ready for use. If, after making the prototype, it is realized that additional corrections are needed, the constructor enters them into the program and fences a new paper pattern. The patterns are also graded to the desired sizes, but only after the prototype has been approved.
MAKING THE PATTERNS - PROTOTYPES
In order for each model to be ready for production, it needs to go through a prototyping process. Sewing a pattern or prototype requires far more time, knowledge and patience. After confirmation of the prototype by the customer, the model is ready for production. Each model during the prototyping process receives the accompanying documentation that explains each step in the prototyping process.
Pre-agreed quantities are cut and prepared for production. The duration of production depends on the quantity of the given order and the complexity of the product itself. During production, detailed control is performed on each model in the stages of making, and one final control is performed after the product is finalized and stored. During production, the customer is regularly informed about the process and course of the production.
The packaging method is agreed in advance with the customer. All possible measures are taken to ensure that the products reach their final destination safely and without damage.
High-quality materials are used in the process of packaging finished products.
SHIPPING THE FINISHED PRODUCT
The documentation required for export and import to the destinated country is made in advance. Prior to each export and import, the customer is offered multiple transportation options to find the most efficient way to deliver the goods.